CLAIM PROCEDURES AND REMEDIES:

  • Claims under this Limited Warranty must be submitted to CMP in writing within one year (12 months) from the date of Purchaser’s initial purchase of the Product.
  • CMP reserves the right to specify that items be returned to the original factory for inspection at the expense of the Purchaser.
  • Clear, informative photo and/or video evidence explicitly showing the damage or failure of the part and a brief, written description of the failure of the part is required to submit a claim under this Limited Warranty, along with a copy of the original invoice or sales receipt showing the product serial number.
  • Once the warranty claim form is completed and received by CMP, CMP will evaluate for processing.
  • If the claim is determined to be valid by CMP, CMP may elect in its sole discretion to repair or replace the item(s) or part(s), or issue a credit to Purchaser. It is our policy to replace parts whenever reasonably possible. This repair, replacement, or credit, as selected by CMP, is Purchaser’s sole and exclusive remedy.
  • In the event CMP approves of a repair or replacement to be performed by a third party, Purchaser must retain the receipt for such work and submit it to CMP within 30 days of completion of such work for reimbursement.

This Limited Warranty is governed by and construed in accordance with the laws of Minnesota. No customer, distributor, sales person, dealer, retailer, or representative of CMP has the authority to alter or change this Limited Warranty either orally or in writing. There are no warranties of merchantability or fitness for a particular purpose or any other warranties beyond the warranty expressly set forth herein. In no event whatsoever will CMP be liable for consequential, special, punitive, or similar damages, regardless of whether such damages were foreseeable. Failure to comply with any manual or other instructions or guidelines provided by CMP or the procedures and terms and conditions set forth herein will invalidate this Limited Warranty.

IMPORTANT: If you’re an international customer or dealer, please contact CMP Attachments at (320) 382-5912 to start the warranty claim process.